To successfully deliver the services purchased by clients, a services organization needs to ensure that it has the right staff in place, aligned to the right projects.
Right-sizing the services workforce to effectively cover client work while making sure that staff are not left “sitting on the bench” is challenging. The process requires thorough planning, which calls for a good understanding of the different client needs and knowledge of workforce capacity and availability.
Learn how Service Planning and Tracking improves service management, enabling services organizations to successfully plan and manage the entire service delivery process. Access this solution sheet to get more details.
Get access to ALL Optymyze resources with your Optymyze ID