Raluca has over 5 years of experience providing managed support and outsourcing services.
- Reduced errors visible on final deliverables by 90% through a structured validation process
- Reduced analyst overhead by 50% with intuitive portal
- Improved payments’ accuracy by increasing the efficiency in exception handling
- Ensured Optymyze tools training on-site and offered client transparency related to how requirements are translated into programmed processes; for one of the clients, this lead to signing a 2 years outsourcing contract
EducationUniversity of Economic Studies in Bucharest, Cybernetics, Statistics and Informatics
- Deutsche Bank
- Echo Global Logistics