Raluca Ichim

Senior Consultant

Raluca has over 5 years of experience providing managed support and outsourcing services.

Client Outcomes

  • Reduced errors visible on final deliverables by 90% through a structured validation process
  • Reduced analyst overhead by 50% with intuitive portal
  • Improved payments’ accuracy by increasing the efficiency in exception handling
  • Ensured Optymyze tools training on-site and offered client transparency related to how requirements are translated into programmed processes; for one of the clients, this lead to signing a 2 years outsourcing contract

EducationUniversity of Economic Studies in Bucharest, Cybernetics, Statistics and Informatics


  • Kforce
  • Deutsche Bank
  • Echo Global Logistics

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