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Achieve Exceptional IC Agility through a Center of Excellence: A Case Study with First Citizens Bank

First Citizens Bank’s manual processes and a business unit-level approach to sales compensation managed through spreadsheets was hampering efficiency, resulting in an array of varying compensation plans. By automating sales compensation and centralize the Incentive Compensation function to the bank incorporated standardization to increase accuracy, eliminate redundant work and streamline compliance process.

Get a first-hand look at this compelling real-life business example and take away lessons that will help you add harmony to incentive comp, automate processes to give time back to your sales force and provide actionable approaches to gain more control to improve sales performance.

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